1. Information We Collect: We may collect the following types of information: a. Personal Information You may voluntarily provide personal information, including but not limited to: Name Email address Phone number Billing and shipping address Payment information (processed securely through third-party providers) This information is collected when you: Make a purchase Submit a contact form Request service or repair Sign up for emails or promotions b. Non-Personal Information We may automatically collect non-identifying information such as: Browser type Device information IP address Pages visited and time spent on the site This data helps us improve website performance and user experience. 2. How We Use Your Information We use collected information to: Process orders and payments Provide customer support and machine service Respond to inquiries and requests Send order confirmations and updates Improve our website, products, and services Send promotional or informational emails (you may opt out at any time) 3. Cookies & Tracking Technologies Our website may use cookies or similar technologies to: Remember user preferences Analyze website traffic Improve functionality You can disable cookies through your browser settings, though some features of the site may not function properly. 4. Sharing Your Information We do not sell or rent your personal information. We may share information only with: Trusted service providers (payment processors, shipping carriers, website hosting services) Legal authorities if required by law All third parties are required to protect your information and use it only for necessary services. 5. Payment Security Payments made through our website are processed using secure, industry-standard encryption through third-party payment processors. We do not store full credit card information on our servers. 6. Data Security We take reasonable administrative, technical, and physical measures to protect your personal information. However, no online transmission or storage method is 100% secure. 7. Your Rights & Choices You may: Request access to your personal information Request correction or deletion of your data Opt out of marketing emails at any time To make a request, contact us using the information below. 8. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. 9. Children’s Privacy Our website is not intended for children under 13. We do not knowingly collect personal information from children. 10. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. 11. Contact Information If you have questions about this Privacy Policy or how your information is handled, please contact us: Southwest Sewing Machines Houston, Texas Phone: (713) 977-6567 Email: southwestsewingmachines@gmail.com